Acute Care
Find Help
Are you or a loved one experiencing a behavioral health crisis? If so, please call our 24-hour Crisis Hotline at
1-800-252-0227.
Immediate Crisis Support (24/7)
- If you or someone you love is in crisis, call our 24‑hour Crisis Hotline at 1‑800‑252‑0227 immediately.
- For urgent, life-threatening situations, dial 911 or go to your nearest emergency department.
Schedule an Appointment
To schedule outpatient appointments for mental health or substance use services, call 413‑499‑0412. Our intake specialists are here to guide you through the process, answer your questions, and match you with the right services.
Walk-In Crisis Services
No appointment? No problem.
Visit our Community Behavioral Health Center, located at 334 Fenn Street, Pittsfield, MA 01201, for immediate walk-in support.
If You Prefer Hospital Emergency Support
- You may also visit one of the following hospital ERs if needed:
General Inquiries, Referrals & Services
For information on programs, treatment options, and referrals—from hospitals, courts, social agencies, or individuals—call 413‑499‑0412, our main switchboard.
Referrals are welcomed from healthcare providers, families, social services, courts, and other agencies.
Explore Our Full Services Directory
Crisis & Emergency Services
- 24-hour mobile crisis response (any age)
- Walk-in crisis stabilization and assessment
- Adult Community Crisis Stabilization (Pomeroy House)
- Child and Adolescent Crisis Services
- Collaboration with law enforcement
- Emergency Services Program (ESP)
Adult & Family Services
- Crisis response and addiction treatment
- Community Support Program
- Court‑referred services, DBT, individual/group/family therapy
- Medication management, psychopharmacology, psychological testing
- Specialized programs for pregnant and postpartum women
- Urgent care, transitional services, and more
Child & Adolescent Services
- Mobile crisis response, therapy for mood/anxiety/disruptive disorders
- ADHD, eating disorders, trauma, substance abuse programs (e.g., Patrick Miller Youth)
- Play therapy, wrap-around services, therapeutic after-school programs
Community Services
- Adult Community Clinical Services (ACCS)
- Residential supports and staffed residences
- Community outreach, peer support, and transitional programs
Multiple Locations to Serve You
Pittsfield
251 Fenn Street Map
Child and Adolescent Services
333 East Street Map
Adult and Family Services
Psychiatric Services
334 Fenn Street Map
Walk‑In/Emergency Services (CBHC)
359 Fenn Street Map
Administration
124 American Legion Drive Map
Full suite of services
37 Main Street, Suite 201
Have Hope Peer Recovery Center
Need Help Now? Here’s Your Quick Checklist:
- In immediate crisis → Call 1‑800‑252‑0227 or 911.
- Want outpatient services? → Call 413‑499‑0412 to schedule.
- Prefer walk-in support? → Visit 334 Fenn Street, Pittsfield.
- Looking for specific programs? → Explore our services directory above.
- Not sure what you need? → Call 413‑499‑0412 for guidance.