Acute Care

Community Services Division

“With comprehensive services and support, we help people with mental health needs have lives that are strongly connected to family, friends, work and community.”

The Brien Center’s Community Services help people achieve their hopes and dreams for a brighter future with self-directed, recovery-focused care.

Our services tap into the power of the larger community to positively impact a person’s care, growth, and recovery. We help individuals succeed at home, at work, in relationships and most importantly, to live balanced, active lives. We operate a strong, integrated community services program throughout Berkshire County for adults affected by symptoms of mental illness. The Brien Center’s comprehensive, seamless, and integrated system of care builds on the strengths of each person and their community, family, peer, and professional network of support to achieve results.

Who we serve: Adults 18 years and older

Insurances Accepted: The Brien Center is an approved provider for most public and private health insurance plans. A sliding fee scale is offered for those who have no health insurance.

Contact: 413-499-0412

Program & Services

Our program builds on the strengths of each person with mental illness and the people who are important in their lives.

We understand that recovery is not linear – it doesn’t follow the same step-by-step pattern for everyone. Therefore, the Brien Center provides the type and intensity of services that meet the evolving needs of each person served, and is sensitive and responsive to their personal goals, culture, trauma history, diagnosis, and medical status. We meet individuals “where they dream” by creating opportunities for them to imagine a bright future, and work toward its realization.

Adult Community Clinical Supports (ACCS)

The ACCS model of care and treatment is designed and funded through the Department of Mental Health to provide service to individuals who are eligible and referred by the agency. The ACCS program offers a clinically-based model of care comprised of evidence-based interventions.  The goal of the ACCS model is to promote:

  • Engagement
  • Around-the-clock clinical coverage, every day of the year
  • Assessments and plans to assist individuals in achieving their goals
  • Behavioral and physical health monitoring and support
  • Family engagement, peer support and recovery coaching
  • Housing

Residential and Integrated Team Structure

The ACCS model has two levels of care:

  1. For eligible individuals living in Berkshire County, ACCS offers 24-hour staffed residential services in homes located in Pittsfield and Williamstown. The Brien Center has partnered with Viability which offers substance use focused care through the residential setting.
  2. The second level of ACCS care is outreach supports from the Integrated Care Teams, which offer a psychiatric rehabilitation approach that includes teaching though skill building interventions. The teams offer housing assistance, medication skill building, money management skills, supporting individuals at medical and behavioral health appointments, employment, connecting with natural social supports in the community, and more. All individuals are provided a clinical team leader who helps the individual define desired goals and level of care specific to his/her needs.

Adult Day Health

The Brien Center’s Adult Day Health program serves individuals who, without assistance, could not continue to live alone or with family members who are away from home during the day. The program is located in a welcoming and cheerful setting at 124 American Legion Drive in North Adams and provides an opportunity for older adults to participate in therapeutic, recreational and social activities in a caring, professionally supervised day program.

Our staff provides nursing and rehabilitative services, including the treatment and careful monitoring of medical conditions. Staff often arrange medical and behavioral appointments and coordinate with physicians and caregivers.  Counseling and support to families and caregivers is another important service provided by the program.

This multi-disciplinary program is designed to maintain maximum levels of health and psychological well-being, while providing respite for family members and other caregivers. The key achievement of Adult Day Health is its ability to improve the quality of life for both participants and their families. Often, the program prevents unnecessary or premature nursing home placement, offering seniors and younger disabled adults the opportunity to remain in the community as independently as possible.

The program offers a structured day of groups, activities, breakfast and lunch, rest time, and a full comprehensive nursing assessment.  Van service is available to assist in daily, safe transportation.

This high-quality program features individualized care plans that may include:

  • Development and oversight of specialized exercise programs in consultation with local speech, physical and occupational therapists
  • Direct and coordinated nursing care, including medication administration and prescription management
  • Dementia programming
  • Psychological counseling
  • Physician consultation
  • Daily group exercise
  • Personal care
  • Family support
  • Coordination of transportation
  • A multitude of individual and group daily activities in addition to routine health monitoring, nutritional guidance, and access to social services

Division Director
Denise Galvagni, LCSW
Division Director
Community Services Division


Central County
334 Fenn Street, Pittsfield MA 01201

North County
124 American Legion Drive, North Adams MA 01247

South County
60 Cottage Street, Great Barrington MA 01230