Acute Care
Find Help
Are you or a loved one experiencing a behavioral health crisis? If so, please call our 24-hour Crisis Hotline at
1-800-252-0227.
- If you or someone you love is in crisis, call our 24‑hour Crisis Hotline at 1‑800‑252‑0227 immediately.
- For urgent, life-threatening situations, dial 911 or go to your nearest emergency department.
Schedule an Appointment
To schedule outpatient appointments for mental health or substance use services, call 413‑499‑0412. Our intake specialists are here to guide you through the process, answer your questions, and match you with the right services.
Walk-In Crisis Services
No appointment? No problem.
- You may also visit one of the following hospital ERs if needed:
General Inquiries, Referrals & Services
Explore Our Full Services Directory
Service Directory
Compassionate Care. When and Where You Need It.
We offer a full continuum of mental health and substance use services for children, adults, and families—delivered in our clinics, in the community, and in moments of crisis.
Crisis & Emergency Services
Immediate Help, 24/7
When a crisis happens, fast, compassionate support matters.
- 24-hour mobile crisis response for all ages
- Walk-in crisis stabilization and assessment
- Adult Community Crisis Stabilization (Pomeroy House)
- Child and Adolescent Crisis Services
- Emergency Services Program (ESP)
- Collaboration with law enforcement and first responders
If you need help now, our crisis team is available 24/7.
Adult & Family Services
Comprehensive Care for Stability and Recovery
We support adults and families with a wide range of mental health and substance use needs.
- Crisis response and addiction treatment
- Community Support Program (CSP)
- Court-referred services
- Dialectical Behavior Therapy (DBT)
- Individual, group, and family therapy
- Medication management and psychopharmacology
- Psychological testing and assessment
- Specialized programs for pregnant and postpartum individuals
- Urgent care and transitional services
Child & Adolescent Services
Supporting Young People and Their Families
Our youth services are designed to meet children and teens where they are—at home, in school, and in the community.
- Mobile crisis response for children and teens
- Therapy for mood, anxiety, and disruptive behavior disorders
- ADHD, trauma, eating disorder, and substance use treatment
- Youth substance use programs (including the Patrick Miller Youth Program)
- Play therapy and family-based treatment
- Wraparound services and care coordination
- Therapeutic after-school programs
Community Services
Care Beyond the Clinic
We bring services directly into the community to support long-term stability and independence.
- Adult Community Clinical Services (ACCS)
- Residential programs and staffed group homes
- Community outreach and engagement
- Peer support services
- Transitional and recovery-focused programs
Getting Help Is Simple
Whether you’re reaching out for yourself, your child, or someone else, we’re here to help guide you.
- Call for immediate support or to start services
- Walk in for crisis care
- Get connected through a referral
No one should face mental health or substance use challenges alone.
Multiple Locations to Serve You
Pittsfield
251 Fenn Street Map
Child and Adolescent Services
333 East Street Map
Adult and Family Services
Psychiatric Services
334 Fenn Street Map
Walk‑In/Emergency Services (CBHC)
359 Fenn Street Map
Administration
124 American Legion Drive Map
Full suite of services
37 Main Street, Suite 201
Have Hope Peer Recovery Center
Need Help Now? Here’s Your Quick Checklist:
- In immediate crisis → Call 1‑800‑252‑0227 or 911.
- Want outpatient services? → Call 413‑499‑0412 to schedule.
- Prefer walk-in support? → Visit 334 Fenn Street, Pittsfield.
- Looking for specific programs? → Explore our services directory above.
- Not sure what you need? → Call 413‑499‑0412 for guidance.